Payment Reminder & Escalation Scheduler

Schedules automated pre-due and overdue communications relative to due date (T-7, T-3, Due Date, T+3, T+7) with automatic suppression on paid invoices.

T-7 Pre-Due Notice

Email

Active Cadence

T-3 Friendly Reminder

Email & WhatsApp

Active Cadence

Due Date Alert

Email & SMS

Active Cadence

T+3 Overdue Notice

Email & Voice AI

Active Cadence

T+7 Management Escalation

Internal Alert

Escalation

Active Scheduled Reminder Queue

Invoice NumberCustomer NameDue DateTotal AmountReminders SentLast SentPayment Status
INV-2026-002Global Logistics Hub2026-08-27$12,8500ScheduledUnpaid
INV-2026-003Global Logistics Hub2026-08-31$88,4000ScheduledUnpaid
INV-2026-004Global Logistics Hub2026-08-29$34,1000ScheduledUnpaid
INV-2026-001Global Logistics Hub2026-08-31$45,2000ScheduledUnpaid
INV-2026-006Global Logistics Hub2026-09-01$112,0000ScheduledUnpaid
INV-2026-007Global Logistics Hub2026-09-01$67,9000ScheduledUnpaid
INV-2026-008Global Logistics Hub2026-07-25$94,30032026-08-01 09:00:00Overdue
INV-2026-010Acme Corporation (Customer)2026-08-30$15,40012026-08-02 14:00:00Due Soon
INV-2026-011Global Logistics Hub2026-09-01$16,9500ScheduledUnpaid
INV-2026-012-LOCKEDGlobal Logistics Hub2026-08-31$00ScheduledUnpaid
INV-CORRUPT-FILEGlobal Logistics Hub2026-08-31$00ScheduledUnpaid
INV-2026-017Global Logistics Hub2026-07-15$22,6000ScheduledUnpaid
INV-2026-018Global Logistics Hub2026-08-31$39,5500ScheduledUnpaid
INV-2026-001-NEARGlobal Logistics Hub2026-08-31$45,2100ScheduledUnpaid

Automated Suppression Audit (BR-019)

Invoices marked as Paid, Disputed, or On-Hold automatically suppress upcoming scheduled reminders to avoid customer annoyance.

Invoice NumberCustomer NameSuppression RationaleStatus
INV-2026-001Global Logistics HubPayment confirmed in SAP ERP — Reminders suppressed.Suppressed (Paid)
INV-2026-009Global Logistics HubPayment confirmed in SAP ERP — Reminders suppressed.Suppressed (Paid)